How to start using AlephCrypto Lite for buying and selling cryptocurrency?
AlephCrypto Lite is a simplified version of our exchange designed for beginners. It provides an easy-to-use interface for purchasing and selling cryptocurrencies with just a few taps. To get started:
Download the AlephCrypto app from the App Store or Google Play.
Sign up or log in to your account.
Select the "Buy Crypto" or "Sell Crypto" option.
Choose your preferred payment method (bank transfer, credit/debit card, or third-party services).
Confirm the transaction, and your crypto will be credited to your account.
For a step-by-step guide, visit the [AlephCrypto Support Center].
How to create or import a AlephCrypto wallet?
A AlephCrypto wallet allows you to store, send, and receive cryptocurrencies securely. To create a new wallet:
Open the AlephCrypto App and navigate to the Wallet section.
Click on Create New Wallet and follow the instructions.
Save your 12-word recovery phrase securely, as it is the only way to restore access to your funds.
If you already have a wallet, you can import it by selecting Import Wallet and entering your recovery phrase or private key.
For detailed instructions, visit the [AlephCrypto Support Center].
How to complete identity verification on AlephCrypto?
To enhance security and comply with regulations, AlephCrypto requires users to complete KYC (Know Your Customer) verification before accessing certain features. The process includes:
Logging into your AlephCrypto account.
Navigating to the Identity Verification section.
Uploading a government-issued ID (passport, driver’s license, or national ID card).
Taking a live selfie to confirm your identity.
Waiting for the verification process, which typically takes a few minutes to 24 hours.
Once verified, you can enjoy higher withdrawal limits and access to advanced trading features. More details are available in the [AlephCrypto Support Center].
How to link an authenticator app to AlephCrypto?
To secure your account, we highly recommend enabling Two-Factor Authentication (2FA) with an authenticator app (Google Authenticator, Authy, etc.).
Go to Account Settings → Security Settings.
Select Enable Two-Factor Authentication.
Scan the provided QR code with your authenticator app.
Enter the 6-digit verification code from your authenticator app to confirm the setup.
Save your backup codes in case you need to recover access.
For a complete guide, visit the [AlephCrypto Support Center].
How to make a deposit via the AlephCrypto mobile app?
Depositing funds on AlephCrypto is simple and can be done via bank transfer, crypto transfer, or credit/debit card.
Open the AlephCrypto App and go to the Wallet section.
Select Deposit and choose the cryptocurrency or fiat currency you want to deposit.
If depositing crypto, copy the provided wallet address or scan the QR code.
If depositing fiat, select your preferred payment method (bank transfer, card payment, or third-party service).
Complete the transaction and wait for confirmation. Processing time varies based on the payment method.
More information is available in the [AlephCrypto Support Center].
How to withdraw funds from AlephCrypto?
To withdraw your funds:
Log into your AlephCrypto account.
Go to Wallet → Withdraw.
Select the cryptocurrency or fiat currency you want to withdraw.
If withdrawing crypto, enter the recipient’s wallet address.
If withdrawing fiat, choose a bank account or payment method.
Confirm the transaction and wait for processing.
Crypto withdrawals usually take 5-30 minutes, while fiat withdrawals depend on your bank. More details are in the [AlephCrypto Support Center].
How to buy and sell cryptocurrency using third-party payment providers on AlephCrypto?
AlephCrypto partners with various third-party payment providers to make buying and selling crypto more convenient.
Navigate to the Buy Crypto or Sell Crypto section.
Choose a third-party provider (e.g., MoonPay, Simplex, Banxa).
Enter the amount and select your payment method.
Follow the provider’s instructions to complete the transaction.
Crypto will be credited to your AlephCrypto wallet upon confirmation.
Visit the [AlephCrypto Support Center] for a list of available providers.
What is demo trading on AlephCrypto, and how do I use it?
Demo trading lets users practice trading without real money. To access it:
Go to Trading → Demo Mode.
Choose your preferred market (spot, futures, margin).
Use virtual funds to place trades and test strategies.
Track your performance without financial risk.
A full guide is available in the [AlephCrypto Help Center].
What is Smart Order Routing (SOR) on AlephCrypto?
Smart Order Routing (SOR) ensures the best possible trade execution by sourcing liquidity from multiple markets. This reduces slippage and improves pricing for traders.
Learn more in the [AlephCrypto API Documentation].
What is WaveStarter on AlephCrypto?
WaveStarter is a token launch platform where users can participate in early-stage projects.
Verify your identity and meet the eligibility criteria.
Stake AlephCrypto Tokens (CWV) to gain allocation rights.
Participate in new token sales and early investments.
More details are in the [AlephCrypto Support Center].
What are Crypto Loans on AlephCrypto?
AlephCrypto offers loans using crypto assets as collateral.
Select the amount and loan term.
Lock your collateral (BTC, ETH, USDT, etc.).
Receive funds in your account.
Repay with interest before the due date to reclaim your collateral.
Full details are in the [AlephCrypto Support Center].
What should I do if I notice an unauthorized transaction on my AlephCrypto Card?
Freeze your card immediately in the AlephCrypto App.
Contact AlephCrypto Support to report the issue.
Review and update your security settings.
More guidance is in the [AlephCrypto Support Center].
How can I earn reward points with the AlephCrypto Card?
Earn rewards by:
Making purchases with your AlephCrypto Card.
Participating in spending challenges.
Referring new users to AlephCrypto.
Details are in the [AlephCrypto Support Center].